Privacy Policy

Last updated: 20 August 2025

Who We Are

Our website address is: https://ecb.org.za.
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.


What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect:

  • Data entered in the comment form
  • IP address and browser user agent (for spam detection)
  • An anonymised hash of your email may be sent to Gravatar to check for profile association
    Gravatar Privacy Policy

Once approved, your profile picture may appear publicly with your comment.

Media

If you upload images, avoid embedding location data (EXIF GPS).
Visitors may extract location data from publicly visible images.

Contact Forms

Information submitted via contact forms (e.g. name, email, message) is used solely to respond to your query.
We do not share this data without your consent.

Cookies

We use cookies to improve your experience:

  • Comment cookies store your name/email/website for 1 year
  • Login cookies last 2 days (or 2 weeks if “Remember Me” is selected)
  • Screen preference cookies last 1 year
  • Editor cookies store post ID for 1 day

You can disable cookies via your browser settings.

Embedded Content

Articles may include embedded content (e.g. videos, images).
Such content behaves as if you visited the external site directly.
These sites may collect data, use cookies, and track your interaction.

Analytics

We may use anonymised analytics tools to understand site usage.
No personally identifiable information is stored or shared.


Who We Share Your Data With

We do not sell or share your personal data unless:

  • Required by law
  • You have given explicit consent
  • Necessary for service delivery (e.g. spam detection)

How Long We Retain Your Data

  • Comments and metadata: retained indefinitely
  • Registered user profiles: retained until deleted by user or admin
  • Contact form submissions: retained only as long as necessary

Your Rights Under POPIA

You may:

  • Request access to your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us below.


Where We Send Your Data

Visitor comments may be checked via automated spam detection.
Data may be processed outside South Africa only if the destination country has adequate data protection laws (POPIA Section 72).


Your Contact Information

Email: privacy@ecb.org.za
Phone: +27 (0)21 000 0000
Postal Address: ECB Privacy Office, Cape Town, South Africa


Additional Information

How We Protect Your Data

  • SSL encryption
  • Role-based admin access
  • Regular security audits

Data Breach Procedures

In case of a breach:

  • Affected users will be notified within 72 hours
  • The Information Regulator will be informed (POPIA Section 22)

Third Parties We Receive Data From

We may receive anonymised data from:

  • Analytics platforms
  • Spam detection services
  • Embedded content providers

Automated Decision-Making

We do not use automated decision-making or profiling that has legal or significant effects.

Industry Regulatory Disclosure

As a registered entity in the electrical sector, we may retain data for:

  • Compliance with Electrical Installation Regulations (2009)
  • Verification of Certificates of Compliance (CoC)
  • Audit and inspection under the OHS Act (Act 85 of 1993)